Privacy Policy

Introduction

ProTrade Digital Marketing is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and protect your personal information in accordance with the Privacy Act 1988 and the Australian Privacy Principles. By using our website ProTradeDigital.com, you agree to the terms of this Privacy Policy.

1. Collection of Personal Information

We may collect personal information about you when you interact with our Website, including when you:

Fill out a contact form
Subscribe to our newsletter
Make an enquiry or request information
Use our services

The types of personal information we may collect include:

Your name
Email address
Phone number
Address
Payment information
Information related to your use of our Website
Other details you choose to provide

2. How We Use Your Personal Information

We collect and use your personal information for purposes including:

To provide services you have requested
To respond to your enquiries
To process payments
To improve our Website and services
To send you marketing and promotional communications (you can opt-out at any time)
To comply with our legal obligations

3. Disclosure of Personal Information

We may disclose your personal information to:

Our employees and contractors, who need access to the information to perform their duties
Third-party service providers, such as payment processors, IT providers, and marketing platforms
Government or regulatory bodies, if required by law
Other third parties with your consent or as permitted by law

We do not sell, rent, or trade your personal information to third parties for marketing purposes.

4. Data Security

We take reasonable steps to protect your personal information from misuse, interference, loss, unauthorized access, modification, or disclosure. We use secure servers and encryption technologies to safeguard data. However, no method of transmission over the Internet or electronic storage is 100% secure.

5. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your experience on our Website, including:

Analysing how you use the Website
Personalising your experience
Providing targeted advertising

You can control the use of cookies through your browser settings. However, disabling cookies may affect the functionality of our Website.

6. Access to and Correction of Personal Information

You have the right to request access to the personal information we hold about you and to request corrections if the information is inaccurate, incomplete, or out of date. To make a request, please contact us using the details provided below.

7. Opting Out of Marketing Communications

If you no longer wish to receive marketing or promotional communications from us, you can opt-out by:

Clicking the "unsubscribe" link in emails
Contacting us directly using the details below

8. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or the law. Any changes will be posted on our Website with the updated effective date. We encourage you to review this policy periodically.

9. Third-Party Links

Our Website may contain links to third-party websites. We are not responsible for the privacy practices of these sites. We encourage you to read the privacy policies of any third-party websites you visit.

10. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or our handling of your personal information, please contact us at:

Email: sales@protradedigital.com

Effective Date: 24/11/2024

11. Complaints

If you believe we have breached the Privacy Act or the APPs, you may lodge a complaint with us using the contact details above. We take privacy complaints seriously and will address your concerns in accordance with our internal procedures. If you are not satisfied with our response, you may contact the Office of the Australian Information Commissioner (OAIC).